Nonna Dining Chair - White Oak

We now have the ability to ship to Hawaii! We charge a flat fee of $950, which can increase for larger orders.

Unfortunately, we do not ship to Alaska just yet, although we do hope to expand our delivery range overseas in the future.

Our delivery partner will reach out to you 3-6 days before delivery to schedule a time window that works. On delivery day, our delivery partner will bring the item into your room of choice, unpack it, assemble it if needed, and discard the packaging materials if you request it. (If you may want to return it, make sure to keep the packaging.)

What happens if I miss my delivery appointment?

If you need to reschedule your appointment, contact your local delivery agent or us as soon as possible. If you miss your appointment, a $195 redelivery fee will apply.

How do parcel (accessories/décor) returns work?

We offer free returns within 14 days of receipt for items in original condition. We do not refund original shipping charges. If you're unsure about your purchase, remember to keep the original packaging. Please contact us, and we will provide you with a shipping label to return your product.

If your item is marked as FINAL SALE, it is not eligible for return. 

How do oversize/white glove (furniture) returns work?
 

If your item was marked as oversize or white glove, please contact info@thecarpentryshopco.com to arrange your return. Due to the size of these items, we are unable to issue ground return labels. Freight returns will be issued a refund less original shipping and handling charges in addition to a 25% restocking fee from the original product price. Return requests will be accepted within 30 days of the delivery. Orders that are cancelled in transit or refused at delivery due to non-damage reasons are also subject to a 25% re-stocking fee. Some states may require a higher restocking fee if they are more costly to service.

If your item is marked as final sale, is a custom order, or is a marble piece it is not eligible for return.

Please contact us within 48 hours of your delivery to file a damage claim. All items must be fully inspected by consignee and any damages or incorrect items must be noted before signing for your delivery.

Please keep in mind that because every computer monitor displays color differently, the actual product color and how it is displayed on your screen may vary. That being said, House of Léon does its best to ensure the image portrays colors, shades, and textures accurately. If precise color is important in your decision, we suggest reaching out to our design team at info@thecarpentryshopco.com for clarification regarding your questions.

Do you accept returns for marble pieces?
 

Marble Items are Final Sale.

Your new House of Leon Furniture is covered by a Limited Warranty (the “Furniture Warranty”). This warranty provides specific legal rights, and you may also have other rights that vary by state.

This Furniture Warranty covers all furniture, including upholstered items (such as sofas and chairs) and casegoods (such as benches, stools, tables, and chairs) (collectively referred to as "Furniture"), manufactured and purchased directly from House of Leon. The warranty does not apply to furniture that has been misused, used in a business or commercial setting, or outside normal residential purposes. Additionally, it does not cover items sold in "distressed" or "as is" condition, second-hand items, floor samples, or products sold by unauthorized resellers. The warranty is valid only within House of Leon's specified Shipping Area (as detailed on our website) and does not cover furniture moved outside this area, items that could not be delivered due to size constraints, or furniture altered post-delivery.

Lifetime Limited Warranty
 

This covers frames, spring systems, joints, bases, legs, and hardware against manufacturing defects for the product's useful life. House of Leon will cover reasonable labor costs to inspect and validate any claimed defects and to repair or replace defective parts, including related shipping costs, at no charge to the original purchaser. "Lifetime" refers to the normal useful life of the product.

2-Year Limited Warranty: This covers gliders, swivels, and other mechanisms against manufacturing defects and loss of functionality for two years. Coverage is subject to validation of normal wear and tear and confirmation by House of Leon.

Commercial Warranty
 

For furniture used in commercial or business environments, House of Leon offers the following limited warranties:

Indoor Furniture: 3-year limited warranty covering manufacturing defects. 

Metal Frames: 5-year limited warranty covering manufacturing defects.
Outdoor Upholstery: 1-year limited warranty covering manufacturing defects.
Outdoor Wood Furniture: 1-year limited warranty covering manufacturing defects.
 

Exclusions
 

This warranty does not cover:
 

Normal wear and tear or damage from regular use.
Comfort preferences.
Physical damage, alterations, or abuse that impact the structure or materials.
Fabric, leather, or other upholstery materials.
Normal softening or flattening of cushion foam and fibers.
Damage due to misuse or exposure to extreme temperatures or humidity.
Replacement of non-defective parts.
Furniture sold by unauthorized retailers, second-hand, or as floor samples.
Furniture reupholstered or repaired by non-authorized parties.
Third-party products sold by House of Leon.