Limited Warranty

ALL OPTIONS INCLUDE THE FOLLOWING LIMITED WARRANTY

Wooden surfaces

The wood surface come with a 1-year warranty

Our tops are made of solid wood and with that comes certain irregularities like knots for instance. These knots are different from one wood slab to another and this trait is one of the many traits that give solid wood its uniqueness. Therefore, the warranty does not apply to the wood grain but is limited to the defect in material and in workmanship. Material and workmanship defects include cracks on the usable surface that can affect the surface’s integrity and the clear separation of wood planks at the seams of the usable surface. It’s important to note that wood is a living material that does not stay still during its lifetime. It is possible that small irregularities appear under the surface or on the sides because of temperature changes or sun exposure.

At the reception of our product, it’s your responsibility to inspect the usable surface of the wooden top for defects in material and workmanship. The surface will be deemed clear of any defects if no issues are revealed by your inspection 5 days after you received the table top. Afterward, any minor cracks or irregularities is deemed to be resulting from the natural movement of the wood.

In the case that a solid wood top must be changed and we no longer offers the wood essence in question, we reserves the right to replace the wood top by another surface with equal worth.

Please note that solid wood is subject to:

  1. Variations in the wood grain (as mentioned above) and dye.
  2. A slight change of color over time.
  3. Minor cracks and irregularities due to normal wood movement.
  4. Slight bending, if the room temperature the surface is placed in is subject to variations of temperature and/or humidity.
  5. Scratches if a sharp object is used on the surface of the table, without any protective intermediary surface.

* These situations are not covered by the warranty

This Limited Warranty applies to physicals goods, and only for physical good, purchased from The Carpentry Shop Co., LLC

What does this limited warranty cover?

This Limited Warranty covers any defects in workmanship under normal use during the Warranty Period.

During the Warranty Period, The Carpentry Shop Co.,LLC. will repair or replace, at no charge, products or parts of a product that proves defective because of improper workmanship, under normal use and maintenance.

What will we do to correct the problems?

The Carpentry Shop Co., LLC will either repair or replace the Product at no charge, using comparable material.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from The Carpentry Shop Co., LLC is 1 years from date of purchase or signed contract.

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:
• Conditions, malfunctions or damage not resulting from defects in material or workmanship

What do you have to do?

To obtain warranty service, you must first contact The Carpentry Shop Co.,LLC to determine the problem and the most appropriate solution for you.

Metal Legs/ Base

Metal Legs and bases come with a 1-year warranty

At the reception of our product, it’s your responsibility to inspect the metal legs and/or base for defects in material and workmanship. The items will be deemed clear of any defects if no issues are revealed by your inspection 5 days after you received the item.

If your items comes with metal legs/ base and there is damage to the metal due to shipping or handling and found at the time of delivery the legs will be replaced at no charge. 

If the legs and/or base our damaged due to client use they can be replaced or repaired for cost.

This Limited Warranty applies to physicals goods, and only for physical good, purchased from The Carpentry Shop Co., LLC

What does this limited warranty cover?

This Limited Warranty covers any defects in workmanship under normal use during the Warranty Period.

During the Warranty Period, The Carpentry Shop Co.,LLC. will repair or replace, at no charge, products or parts of a product that proves defective because of improper workmanship, under normal use and maintenance.

What will we do to correct the problems?

The Carpentry Shop Co., LLC will either repair or replace the Product at no charge, using comparable material.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from The Carpentry Shop Co., LLC is 1 years from date of purchase or signed contract.

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:
• Conditions, malfunctions or damage not resulting from defects in material or workmanship

What do you have to do?

To obtain warranty service, you must first contact The Carpentry Shop Co.,LLC to determine the problem and the most appropriate solution for you.